"It was the hardest decision we had to make in choosing the right place for Mum once it was clear she could not return to her home but you quickly made it a genuine home frome home for her. It never mattered when we arrived, the home always was so clean and well 'homely! The atmosphere is so happy and when Mum was well enough to be up in the lounge we could always see how sensitively and well cared for everyone was. Any way in all seriousness a Special Thank you to you for being so straight forward and honest at every stage and we will always remember how kind and supportive you were leading up to and after Mum died. Words really cannot express. Thank you."